Pafi · iPhone & iPad
A little help with your pages.
Effective 2 November 2026
Help with Pafi’s PDF tools, scanning, local storage and beta testing. No account or sign-in is needed to read this guide or contact us.
Contact Pafi support
Email support@veyoq.com. Include the app version, iPhone or iPad model, iOS version, the tool you used, and the steps that caused the problem. A screenshot or synthetic sample can help.
Do not send confidential documents, identity papers, passwords or private signatures. We do not need access to your full library. Contacting us sends the message through your email app; nothing is attached automatically.
Getting started
Use Scan a document to capture paper, or Files → Import to choose a PDF. From Tools, choose an action, select your input files, run it, and preview the result. Save the output before opening or sharing it. Inputs are preserved when a tool creates a new copy.
Pafi is preparing for TestFlight testing. A public App Store or TestFlight installation link is not currently available. If you have a private invitation, install through Apple’s official TestFlight app and keep the build up to date.
The camera is unavailable or permission was denied
Use Import images on the scan screen to continue without the camera. To change camera permission, open iOS Settings, find Pafi, and enable Camera. Use even lighting, keep the full page visible and check the crop before saving.
A PDF cannot open, or a job fails
Confirm the file is a readable PDF and is fully downloaded from its file provider. Password-protected PDFs need the correct password. Large files may exceed the device’s processing budget; try fewer pages or a smaller input. Free some device storage and try again. A damaged PDF may need to be re-exported from the app that created it.
Compression works best for image-heavy PDFs and may not make an already optimized file smaller. OCR quality depends on text clarity and language. Native OCR and redaction support up to 200 pages per operation.
Delete files, drafts and temporary copies
- To delete one saved file, open Files and use its actions menu.
- To remove imported working copies, previews, drafts and recent history, use Settings → Clear temporary files. Saved library files remain.
- To remove the local library as well, use Settings → Delete all saved files and follow the confirmation.
Deleting Pafi removes its local app data. Offloading the app may retain documents. Copies exported to Files, other apps, backups or Google Drive must be managed separately. There is no Pafi account to delete. See the retention and deletion policy for details.
Forgotten passwords and redaction
Veyoq cannot retrieve a forgotten PDF password. Keep passwords and original documents in a safe place. Redaction changes only the generated flattened copy; it does not delete other versions. Review your redacted result and share that copy rather than the original.
Google Drive and offline use
Every core document tool works offline. Google Drive is hidden in the current release candidate and requires publisher configuration before it can be offered. In configured builds, syncing happens only when you connect and request it. Disconnecting stops future operations but does not delete cloud copies.
TestFlight feedback and privacy requests
If you are testing an invited build, you can also use Send Beta Feedback in TestFlight. Review any screenshot or attachment before sending it; Apple handles TestFlight feedback and diagnostics under its own terms.
For access, correction or deletion of support correspondence, email support@veyoq.com. Local documents never uploaded to us must be managed on your device.